Philosophy | Customer
Customer satisfaction is our best acquisition measure
We would like to retain new customers permanently and create loyalty among our existing clients. Therefore, we strive to improve continually. Nevertheless, we are proud that we have already set the standards in our industry.
Based on this self-confidence, we are thus giving our customers a 100% satisfaction guarantee. Direct customer contact is at the core of our philosophy. To emphasise this benefit for the customer, they can reach our senior management Mr Ole Nielsen (CEO), directly if they need to.